Common Errors

If you encounter issues during setup or operation, check the categories below for potential causes.

1. Installer Does Not Start
  • Blank page or installer screen not loading
  • Redirect loop when opening the domain
2. Server Requirement Failed
  • Missing PHP extensions
  • Unsupported PHP version
3. Database Connection Error
  • Incorrect database credentials
  • Database host or port mismatch
4. Product Key Verification Failed
  • Invalid or incorrect product key
  • Internet connection issue during validation
5. Migration Failed
  • Database permission issues
  • Insufficient server memory or timeout
6. Admin Panel Not Accessible
  • 404 or 500 error on admin URL
  • White screen after login
7. Mobile App Not Connecting to API
  • API base URL not configured correctly
  • Server SSL or CORS issue
8. Push Notifications Not Working
  • Firebase configuration missing or incorrect
  • Invalid notification keys
9. Payment Gateway Not Working
  • Incorrect gateway credentials
  • Gateway disabled from admin panel